Distant Echo
Free UK Delivery   •   No Quibbles Returns   •   hello@steeplepine.co.uk   •   @steeple_pine   •   /steeplepine   •   steeplepine


Delivery

Delivery on clothing orders to the UK is free! Postage and packaging on clothing to Europe (inc. Ireland) is charged at £4.50 per order. Postage on items to the rest of the world is £6. 

If you'd prefer peace of mind/tracking there's a Recorded Delivery option at £2.95 or Special Delivery at £4.95.

Standard delivery is via first class Royal Mail. The Royal Mail state to give standard items 15 working days for to arrive. Although the vast vast majority of items arrive next day.

Orders received before 4.30pm are posted same day.

International orders will be dispatched via the Royal Mail's standard Air Mail service. Delivery times vary. Please allow up to 28 days for delivery although we find most orders will turn up much quicker. Please note standard Air Mail does not provide a tracking number. There is an additional option at checkout called Signed For International which does provide a reference code. Most international deliveries are smooth. Occasionally there are delays or items can be held in customs. On Standard Air Mail we need to wait 28 working days before the Royal Mail will investigate the progress of a parcel. 

Returns Policy

We offer a fair returns policy. If the item doesn't fit or is unwanted return for an exchange or refund in it's original condition. From December 1st our extended Christmas Returns policy runs to 6th January 2017.  Refunds are processed the same day as the returned item is received although please note some banks can take up to 7 working days to process the refund.

Returns address; 66 Oxford Drive, Liverpool, L26 0TW.

If you choose a paid for delivery service your refund will be less the additional delivery cost.

If you make a partial return for an order in our 3 for 2 promotion the order total will be readjusted. You will have the option to exchange the item(s) for any other in which the promo total will be recalculated. Any queries just ask - we are friendly and genuine. Honest ;-)